Privacy Policy

Last Updated: December 19, 2023

This Privacy Policy explains how Sherpo ("us", "we", or "our") collect, use, and disclose your personal data in connection with our services. It also describes your rights and choices regarding your personal data. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

What data do we collect?

To provide and improve our Service, we may collect personally identifiable information such as your name, phone number, and email address. This information is used to contact or identify you. We may also collect Log Data, which includes your computer's IP address, browser version, pages of our Service that you visit, the time and date of your visit, and other statistics. We use cookies to collect information and improve our Service.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Join the waiting list.
  • Use or view our website via your browser’s cookies.

How do we use your data?

Our Company collects your data so that we can:

  • To provide and improve our services.
  • To manage our customer relationship with you.
  • To comply with our legal obligations.

How long do we store your data for?

We will retain your personal data for as long as necessary, and up to 3 years, to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Who are we sharing your data with?

We will only share your personal information with:

  • Law enforcement authorities, if required by law or in response to a legal request.

We may share Log Data with:

  • Service providers, for the purposes of facilitating and providing our Services.

How do we contact you?

By joining the Waiting List you agree to receive marketing communications about our Services, as well as those of our partner companies.

You have the right at any time stop Our Company from contacting you for marketing purposes, by unsubscribing directly from your email or sending an email to unsubscribe@sherpo.app.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  1. The right to access – You have the right to request Our Company for copies of your personal data.
  2. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at dataprotection@sherpo.app.

How do we use cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

What kind of safety measures are in place?

We use industry standard means to protect your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure and reliable.

Does this cover other websites?

Our Company website contains links to other websites. Our privacy policy applies only to our website.

Can we change this privacy policy?

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The changes are effective immediately after they are posted.

How can you contact us?

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at legal@sherpo.app.

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